Shop worry-free at PRO Beschaffung: Our 30-Day Promise

Legally, you have 14 days – we give you double that! Test your new items at your leisure. If they do not meet your requirements, you can return the goods within30 daysto us. This is our understanding of a trusting partnership.

Step 1:

Send us a short message. Please click on Returns & Exchanges.

Step 2:

Pack the goods securely (ideally in the original box).

Step 3:

Send the package back to us. After checking the goods, we will promptly refund your purchase amount.

Click here for a return & exchange

In the B2B sector, we see ourselves as your partner. Since there is no legal right of withdrawal here, we review exchange requests individually and generously.

Did you make a mistake with the size or model? Contact us. Please click on Returns & Exchanges.

We usually exchange unopened goods for you without any issues.

Important information for our private and business customers.

Please understand that we cannot accept returns for the following items:

Used or damaged goods / custom-made or specially personalized items (e.g., clothing with logo printing) / opened hygiene products or products with security seals.